Shopping - How to make an order

Goods selection

You can choose specific size, colour and quantity of your goods. Add your goods to shopping cart using "Add to cart" button.

Shopping cart

You have to register into our e-shop using your name and address. It is possible to finish shopping

after registration. In case that you are already registered please type your e-mail address and

password to finish shopping.

Payment

In our E-Shop you can pay by credit/debit card, PayPal or personal collection.

The payment by credit card is provided by the company Česká spořitelna, which is a guarantee of the highest possible customer protection. It is the safest and the best evaluated payment method that is being currently offered.

You can pay by personal collection at sellers address; Studio JAROSLAVA - Lucerna palace -“under the hanging Horse”, Vodičkova 36, 110 00, Praha 1

The price of the products is in EURO, CZK. When paying for the goods, the customer pays only the price of the product and the postage. All other fees are paid by the seller.

Do you want to know more about PayPal? Please, follow this link: www.paypal.com

Do you want to know more about Česká spořitelna? Please, follow this link: www.csas.cz

Delivery

Cost of Transport - Czech republic: 6 EUR

Cost of Transport - EU: 11 EUR

Cost of Transport - world: 19 EUR

GET FREE SHIPPING for purchase over 185 EUR

We deliver our products for a uniform price throughout the EU and the European Customs Union.

We deliver our products throughtout the whole world.

Delivery Time: The delivery time to any place in the EU is up to 7 working days on average. The delivery time in the Czech Republic is usually up to 5 working days.

The delivery time for countries outside EU is up to 10 working days.

Our e-shop cannot be responsible for goods held in customs. The buyer is responsible for all inbound duties and taxes. There should be no inbound tax or duty to pay for EU customers. USA customers will incur taxes and duties of between 6 - 16% of the total cost of your purchase, depending on garment and material. 

The products are sent from the Czech Republic by means of the Czech Post (Česká pošta). For more information on the carrier, please contact their home page: www.ceskaposta.cz

For deliveries within the EU and world we use a “registered delivery”. For deliveries in the Czech Republic we use the “Parcel Delivery to Hand”.

If you have any questions, please contact us at: jaroslava.lucerna@volny.cz